24/7 Emergency Plumber in Doonan and the Noosa Area

A few quick steps in the first five minutes can save you a lot of mess and cost. Here is a simple checklist.

1. Turn off the water at the meter. The meter is usually near the front boundary, often in a small box or behind a garden bed. Turn the tap on the meter a quarter turn so the handle sits across the pipe.
2. Turn off the hot water system. For an electric system, switch it off at the switchboard (it is usually labelled “HWS” or “hot water”). For gas, turn the unit off at its controls or turn the gas off at the bottle or meter.
3. Kill power to wet areas. If water is near power points, lights or appliances, switch off those circuits at the switchboard. If you are unsure, stay out of the area and wait for help.
4. Stop using the drains. If a sewer is backing up, do not flush toilets, run the dishwasher or washing machine, or shower until the line is clear. Every litre has to come out somewhere.
5. Move valuables and soak up what you can. Lift rugs, electronics and furniture off wet floors. Towels along doorways help stop water spreading.
6. Take a few photos. Photos of the damage before clean up are handy if you need to talk to your insurer later.
7. Call us on 0421 708 999. Tell us what is happening, where the water is coming from and what you have already turned off. That helps us bring the right gear.

Not every plumbing problem needs a callout in the middle of the night. If you are not sure, call us and we will talk you through it honestly. This table is a rough guide.

A slow drain or a small drip can become an emergency if it is ignored for weeks. If something has been getting worse, it is worth booking it in before it fails.

Here is what happens from the moment you ring.

1. You call 0421 708 999. Tell us the problem and your suburb.
2. We help you make it safe. If you have not already, we will talk you through turning off the water, hot water or power.
3. We head out. We let you know roughly when to expect us, and we call if anything changes.
4. We find the cause. Using the right gear for the job, whether that is a drain camera, jetter, thermal camera or pressure test, we track down what has actually failed.
5. We explain your options. You get a clear explanation of what we found and an upfront price before the main work starts, with no hidden surprises.
6. We fix it and clean up. Once the repair is done, we test it, tidy up and let you know if anything else needs watching.

If the full repair needs parts or a second visit, we will make the property safe first and organise the rest with you. For booked jobs, our on-time guarantee applies. If we are late for your booking time, you get $50 off the first hourly charge.

You are trusting someone with your home at a stressful moment, so here is what you can expect from us.

• Open 24 hours, 7 days. Our phone is on around the clock, every day of the week.
• Local to Doonan. We are based on Lenehans Lane in Doonan, close to Noosaville, Tewantin, Weyba Downs and Noosa Heads.
• Licensed and insured. QBCC Licence 15344651. All work meets Queensland plumbing standards and local council guidelines.
• The right equipment on the van. CCTV drain camera and locator, high pressure jetting, compressed air leak testing and thermal imaging.
• Upfront pricing. You get a quote before the main work starts.
• We stick around until it is sorted. Harley is known for following up after the job to make sure everything is still working.

Our Google reviews say it better than we can:

“Called Harley from H1 plumbing with some drainage issues at 5am in the morning, he arrived by 6am with no fuss whatsoever ready to fix the issue.” Jai Aughton

“Harley did a great job repairing my leaking shower over the Christmas period. He was friendly, quick and efficient during a time where most tradies are not even contactable.” Bayden Lohrey

“These guys, Harley & Alex were a fantastic help. They were very prompt considering the time and of evening.” Julie Anderson

We cover Doonan, Noosa, Tewantin, Sunshine Beach, Coolum, Peregian, Maroochydore and the surrounding Sunshine Coast region. Because we are based in Doonan, the Noosa end of the Coast is our backyard.

Down by the river, we work as an emergency plumber in Noosaville for homes and businesses, including local cafés. Further up the road, our Tewantin plumbing page covers burst pipes, blocked sewers and storm drainage for homes around town.